HARARE – NMB Bank chief executive officer Benefit Peter Washaya steps down effective 31 December 2021 on retirement basis.
Washaya has been in the banking industry for 43 years having started his banking career with First Capital Bank then Barclays Bank. Where, he rose through the ranks to the position of Business Centre Director.
He joined NMB Bank in 1997 as Divisional Director Risk. He briefly left NMB Bank and he was CEO of MetBank in 2004. He later re-joined NMB Bank in 2008 as CEO, a position he held for the past 14 years.
“Throughout his tenure as CEO, he exhibited commitment to serving the best long-term interests of the Bank and left a more agile and resilient Bank,” said board chairman Benedict Chikwanha.
Meanwhile, the Bank has appointed Gerald Gore as the new CEO effective 1 January 2022.
Gore has over 18 years of banking experience that spans over digital transformation, risk management, corporate banking, treasury and retail banking.
Prior to his appointment, he served as the deputy CEO since September 2019 as well as chief operating officer since 2015 supporting the CEO in strategy execution and responsible for the Bank’s digital transformation.
He also served as chief risk officer. Prior to joining NMB in 2008, he worked for a number of financial institutions in corporate banking, treasury & risk management.
“The Board is confident in Gerald’s ability to drive the growth of the Bank on the back of a strong digital transformation agenda and wish him all the best as he takes on this new challenge.”
He holds a Master in Business Leadership (MBL) from Unisa, MSc in Finance & Investments from NUST, BComm Banking from NUST and an Executive Development Program from Wits Business School. He is also an Alumnus of the USA International Leadership Development Program (IVLP) under emerging African leaders.
The bank has completely digitized its internal operations, which has resulted in the complete elimination of paper in our internal processes. It also complemented its virtual branch, which has also completely removed the need for paper and form filling across our branch network.
Through Robotic Process Automation workstream, NMB have also been aggressively developing robots to perform back office functions including reconciliations.
Previously NMB Bank chief executive Benefit Washaya said “As we build our digital platforms, we are also cognizant of the cyber related threats and we have been channeling significant investment towards our ICT security systems, in particular cybersecurity to ensure our platforms and customers are protected.”
“We have collaborated with some of the best global cyber security solution providers to ensure our systems are secured.”
The bank has completely digitized its internal operations, which has resulted in the complete elimination of paper in our internal processes – ECONOMIC TIMES